COVID – 19 Programs and Updates (Updated Tuesday, May 12, 2020)

Financial Assistance for Individuals

Financial Relief for Business

Provincial and Federal Government



COVID-19 Reopening

Saturday, May 16, 2020, at 12:01 AM, Ontario will allow the following to reopen:

  • Private parks
  • Campgrounds
  • Marinas
  • Golf courses
  • Businesses that board animals

Tuesday, May, 19, 2020, at 12:01 AM, Otario will allow the following to reopen:

  • Retail stores with street entrance (that are not located in shopping malls)
  • Off-Leash Dog Parks
  • Tennis Courts
  • Household Services (cleaning and maintenance)
  • All construction can resume

The Ontario government announced the following businesses will be able to reopen under strict guidelines on Monday, May 4, 2020 at 12:01am:

  • Garden centres and nurseries with curbside pick-up and delivery only;
  • Lawn care and landscaping;
  • Additional essential construction projects that include:
    • shipping and logistics;
    • broadband, telecommunications, and digital infrastructure;
    • any other project that supports the improved delivery of goods and services;
    • municipal projects;
    • colleges and universities;
    • childcare centres;
    • schools; and
    • site preparation, excavation, and servicing for institutional, commercial, industrial and residential development;
  • Automatic and self-serve car washes;
  • Auto dealerships, open by appointment only;
  • Golf courses may prepare their courses for the upcoming season, but not open to the public; and
  • Marinas may also begin preparations for the recreational boating season by servicing boats and other watercraft and placing boats in the water, but not open to the public. Boats and watercraft must be secured to a dock in the marina until public access is allowed.

The Ontario government announced that additional measures are being taken to open up the economy (May 6, 2020)

  • Garden Centres and Nurseries will be allowed to Open their doors on Friday May 8, 2020, operating under the same guidelines and grocery stores and pharmacies;
  • Hardware and Safety supply Stores will be allowed to re-open on Saturday May 9, 2020;
  • Retail shops with street entrances will be allowed to offer curbside pick-up to customers on Monday May 11, 2020.

Business Financial Relief Measures

 $1.9 billion has been made available to reduce the financial strain on businesses in Ontario.

  • Funds will be available through Ontario WSIB
  • All employers covered by WSIB Insurance will be able to apply for the funding


Canada Emergency Business Account (CEBA)

  • Loans up to $40,000 available to businesses that qualify
    • 1st year of loan will be interest free
    • 25% up to $10,000 could be forgiven if the loan is repaid by December 31, 2022.
    • Businesses will have been operation for 2 years.
  • Government to cover up to 75% of wages for small and medium businesses that qualify.
  • Applications for the loans will be opened on Thursday April 9, 2020 through Canada’s banks and Credit Unions.
  • CEBA has been extended to Mid-Size Businesses (May 11, 2020)

As of April 17, 2020, over 250 000 applications for the CEBA have been received. The payroll threshold has been changed for businesses that had a total payroll between $20,000 and $1.5M in 2019. 

Canada-Ontario Emergency Commercial Rent Assistance (OCECRA)

Ontario-Canada Emergency Commercial Rent Assistance Program

Office of the Premier

NOTE: The information on this page was updated on May 8 2020 with further program details from the Government of Canada. For more information, visit the Canadian Mortgage and Housing Corporation’s website.

The Ontario Government is committing $241 million to partner with the federal government and deliver more than $900 million in urgent relief to small businesses and their landlords through a new program, the Ontario-Canada Emergency Commercial Rent Assistance Program (OCECRA).

How does the program work?

The program has been developed to share the cost between small business tenants and landlords. Small business tenants and landlords would each be asked to pay 25 per cent of the tenant’s total rent (i.e., gross monthly rent payable under a lease agreement) and the provincial and federal government would cost share the remaining 50 per cent.

For example, a monthly rent for a small business is $10,000. In this example, the landlord forgoes $2,500 (25 per cent of rent). The small business would be responsible for paying $2,500 (25 per cent of rent). The program would cover the remaining $5,000.

The loan would be contingent on the signing of a rent forgiveness agreement between impacted tenants and landlords, which reduces the rental costs of small business tenants for April to June 2020 by at least 75 per cent. This would also include a moratorium on evictions for three months.

How long would a commercial property owner have to apply for OCECRA?

 The OCECRA would be administered by the Canada Mortgage and Housing Corporation (CMHC) and would be available until August 31, 2020. Support would be retroactive to April 1, covering April, May and June 2020.

The federal government designed the program and program details are being finalized by the federal government. To receive more information, visit CMHC’s website and sign-up to receive additional details including when the application process opens.

Are there any eligibility requirements for commercial property owners?

 The OCECRA would apply to commercial properties with small business tenants.

To qualify for the program, the property owner must meet the following requirements:

  • Own property that generates rental revenue from commercial real property located in Canada.
  • Be the property owner of the commercial real property where the impacted small business tenants are located.
  • Have a mortgage loan secured by the commercial real property, occupied by one or more small business tenants.
  • Have entered or will enter into a rent reduction agreement for the period of April, May, and June 2020, that will reduce impacted small business tenant’s rent by at least 75%.
  • The rent reduction agreement with impacted tenants includes a moratorium on eviction for the period of April, May and June 2020.
  • Declared rental income on their tax return (personal or corporate) for tax years 2018 and/or 2019.

For those property owners who do not have a mortgage, an alternative mechanism will be implemented. Further information will be outlined by CMHC in the near future.

 What are the eligibility requirements for small businesses?

 OCECRA for small businesses is applicable to commercial property owners with:

  • Eligible small business tenants.
  • Eligible small business subtenants.
  • Residential components and multi-unit residential properties with commercial tenants (i.e. mixed usage).

Impacted small business tenants are businesses, including non-profit and charitable organizations who:

  • Pay monthly rent not exceeding $50,000 in gross rent per location (as defined by a valid and enforceable lease agreement);
  • Generate no more than $20 million in gross annual revenues, calculated on a consolidated basis (at the ultimate parent level); and
  • Have temporarily ceased operations (i.e., generating no revenues), or who are experiencing a 70 per cent drop in pre-COVID-19 revenues (determined by comparing revenues in April, May or June of 2020 to the same month of 2019 or alternatively compared to average revenues earned in January and February 2020).

Are any small businesses excluded from the OCECRA program?

The following exclusions would apply:

  1. Entities owned by individuals holding political office;
  2. Entities that promote violence, incite hatred or discriminate on the basis of race, national or ethnic origin, color, religion, sex, age or mental or physical disability; and,
  3. An entity in the Lenders special accounts or Restructuring Group prior to March 1, 2020.

Additional Resources

Qualifying months are April through June 2020.  Qualifying businesses may apply for this assistance when details and enrollment processes have been established.  The federal government will coordinate the program with provinces. (April 16, 2020)

The program will provide the following:

  • Assist businesses paying under $50,000 in monthly rent
  • Program will cover 75% of rent for the eligible businesses
    • Federal government cover 50% of rent
      • This is split 75% federal government ($639 million) & 25% provincial government ($241 million)
    • Landlord covers 25% of the rent
    • Note: Business owner covers remaining 25% of the rent
  • Program covers rent for April, May and June.
  • Applications are being accepted May 25, 2020. Details are available at cmhc.ca  (May 20, 2020)

 In the Spring Fiscal Update, the Ontario Government Announced the Following Measures to Support Small Business

  • Provincial tax deferrals on the Employer Health Tax (EHT), Tobacco Tax, Fuel Tax, Beer Tax, and Mining Tax and other provincially administered taxes until August 31, 2020, with no interest or penalty
  • WSIB premium deferrals until August 31, 2020, with no interest or penalty
  • Business Education Property Tax deferrals for one payment quarter (90 days after June)
  • Employer Health Tax (EHT) exemption threshold increased to $1 million for the next year
  • Property tax reassessments being conducted this year for the 2021 tax year have been postponed


Large Employer Emergency Financing Facility (LEEFF) (May 11, 2020)

The LEEFF will provide “larger financing needs” loans to Energy, Airline and Hospitality sectors of up to $80 million. Eligible companies have annual revenues of $300 million ot higher and are seeking financing of $60 or more.  Conditions for the financing include:

  • Bridge financing only, this is not a bailout
  • Not to be used for restructuring or avoiding bankruptcy
  • Must continue to abide by collective agreements, pension agreements
  • Must meet environmental commitments
  • Must report on company operations
  • Financial institutions, those companies convicted of tax evasion are not eligible

The LEEFF portal is now open through the Canada Enterprise Emergency Funding Corporation. https://www.cdev.gc.ca/home-ceefc/ (May 20, 2020)


Regional Development Agencies and Community Futures

$962M will be available for Small Business through Regional Development Agencies (www.ig.gc.ca) and $270M is available through Community Futures (www.communityfuturescanada.ca) This funding will assist rural and businesses that are not able to access funding that is currently available. (April 17, 2020)


GST/HST Payments

For Businesses

GST and HST payments for the 1st quarter of 2020 deferred to June 1, 2020.

For Individuals

    • One-time $400 GST payment to low- and modest-income individuals
    • One-time $600 GST payment for low- and modest-income families
    • Payments will be received May 2020

GST Cheques

Quarterly GST cheques will be bumped up and sent out June 2020.

Credit Card Interest Rates

The government announced they are seeking lower interest rates. (March 26, 2020)


Canadian Business Resilience Network

The Canadian Chamber of Commerce (CCoC) has announced a partnership with the government for the Canadian Business Resilience Network (CBRN).  The network is designed to have businesses assist businesses through COVID-19. 

The CBRN will:

  • Give tools and supports to businesses in their continuity efforts – from development to implementation. 
  • Provide a consistent and reliable flow of accurate and up-to-date information. 
  • Work closely with federal government and within the business community to ensure the right supports are in place, and to be a conduit for information from the government to the private sector (and vice versa). 
  • Aim to instill confidence in Canadian business and the economy.

For more information, visit www.cbrn.ca.

BDC/EDC

The BDC and EDC are expanding assistance to provide greater assistance to medium-sized businesses.  We should direct business to www.bdc.ca and www.edc.ca. (April 17, 2020)

Alcohol Sales and Delivery

The Ontario government has restaurants and bars with a liquor license to sell and deliver alcohol with take-out orders until the end of the year.

Hydro

The off-peak hydro rates will continue to May 31, 2020. (May 6, 2020)


Canada Emergency Wage Subsidy (CEWS)

Eligible employers can apply for the Canada Emergency Wage Subsidy (CEWS) through their CRA My Business Account. A separate online application form will also be available, or by telephone at 1-800-959-5525. This line is available from 9:00 AM to 6:00 PM Monday to Friday.

75% Emergency Wage Subsidy details were announced on March 30, 2020. Details of the CEWS include:

  • All businesses with a decrease of at least 30% in revenues; businesses, charities, and non-profit employers are eligible to apply
  • Employers are asked to pay the remaining 25% of employee wages
  • Coverage for wages for the first $58,700.00.  The weekly payment maxes-out at $847.00
  • CEWS subsidies will be retroactive to March 15, 2020, for qualifying businesses
  • Businesses who attempt to profit from the CEWS will face penalties of up to 250% of the value of the benefit they received
  • 1-833-966-2099 is open 9am to 9pm Monday to Friday for questions
  • CEWS will be extended to August 31, 2020 (May 15, 2020)

The CEWS calculator is available online at https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-wage-subsidy.html.

Applications for the CEWS will be accepted through this link https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-wage-subsidy.html or by calling 1-800-959-5525 Monday to Friday 9 am to 5 pm.

Effective April 27, 2020 at 6:00 am applications for the CEWS were being accepted. As of 11:00 am over 10,000 applications had been submitted. (April 27, 2020)

Further Information for Small, Medium, and Large Businesses

All businesses are encouraged to have a CRA ‘my account’ profile and to have direct deposit payments for quicker receipt of benefits.

The CFIB has online resources that outline the Federal and Ontario COVID-19 relief programs for small businesses. Full information about COVID-19 programs available at https://www.cfib-fcei.ca.

The Canadian Chamber of Commerce (CCoC) has announced a partnership with the government for the Canadian Business Resilience Network (CBRN). The network is designed to have businesses assist businesses through COVID-19. (April 6, 2020)
The CBRN will:

  • Give tools and supports to businesses in their continuity efforts – from development to implementation.
  • Provide a consistent and reliable flow of accurate and up-to-date information.
  • Work closely with federal government and within the business community to ensure the right supports are in place, and to be a conduit for information from the government to the private sector (and vice versa).
  • Aim to instill confidence in Canadian business and the economy.
  • More information is available at www.cbrn.ca.

Work Sharing Programs

A three-way agreement that can be negotiated between Service Canada, the employer, and the employee to provide EI benefits to workers who agree to reduce their normal working hours as a result of developments beyond the control of their employers. Changes to the program are:

    • Extension of the maximum duration from 38 weeks to 76 weeks.
    • The 30 day wait period will be waived for only those who have used the work-sharing program in the past.

Note: Applications take a minimum of 30 days to negotiate. If you do not have 30 days then thisprogram is likely not for you.

Ontario Property Land Tax (Northern Communities)

During the COVID-19 outbreak, the Ontario government is deferring $15 million in property taxes for people and businesses in parts of Northern Ontario located outside of municipal boundaries. 

The Provincial Land Tax is the property tax paid in unincorporated areas of northern Ontario outside municipal boundaries. The Province directly collects this tax to help fund community services, such as policing, land ambulance, public health and social services in unincorporated areas. 

This deferral of unincorporated area property tax payments applies to all of the levies that are collected through the consolidated Provincial Land Tax bill. This includes Provincial Land Tax, education property tax, and any Local Road Board and Local Service Board levies that are paid through the Provincial Land Tax bill.

Agriculture

Agri-Recovery Program

$252 Million was announced in a three-pronged program to assist agriculture in Canada

  • $77.5 million for food processors
  • $125 million for Agri-Recovery for investment
  • $50 million to purchase/distribute surplus food to vulnerable & low-income earners

$200 million in additional credit line to save fresh products for farmers was also announced.

Agri-Food and Food Supply Chain Jobs
Ontario announced a new online link to help AgriFood producers and suppliers fill import employment positions to keep the food supply chain moving. www.Ontario.ca/AgFoodJobs is an online portal for job opportunities in all areas of Ontario’s food supply chain.

AgriFood eBusiness

Ontario is investing $2.5 million to help the agri-food sector expand online sales. This will provide producers to grow their business and offer more food choices for families who are shopping from home.  Eligible businesses can apply for grants of up to $5000 to establish an online business and marketing presence.  $75,000 of cast-sharing funding is available to organizations and businesses to implement high impact projects. 

Information is available at www.omafra.gov.on.ca or by calling 1-877-424-1300. (April 24, 2020)

Canada Agricultural Partnership

Canada and Ontario announced the Canadian Agricultural Partnership to connect workers with jobs in the agri-food sector to keep the national food chain moving. $1M will help primary agriculture, food processing companies and grocery retail to recruit and train workers.
Through the Partnership’s Place to Grow: Agri-Food Innovation Initiative, the Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) will immediately accept applications and will expedite the approval process to help address sector labour concerns quickly.

The second intake of the Workplace Protection Program to help farmers enhance health and safety measures.  The second intake has investments of $2.25 million. (May 14, 2020)

For more information about this targeted application intake or to obtain a program guidebook, email: agpartnership@ontario.ca or call: 1-877-424-1300. (April 17, 2020)


2019 Tax returns

Taxes

Collections activities on new debts will be suspended until further notice, and flexible payment arrangements will be available.

The CRA is adapting its Outreach Program to support individuals during COVID-19:

Personal Income Tax

  • 2019 Personal Income Tax return filing deferred to June 1, 2020.
  • 2019 Personal Income Tax payments deferred to September 1, 2020.

Business Income Tax

  • 2019 Tax payments deferred top September 1, 2020.
  • No penalties will be assessed until AFTER September 1, 2020.
  • CRA will accept electronic as a temporary administrative measure.

Self-Employed Income Tax

Deadline to pay 2019 Income taxes delayed until September 1, 2020

Charities

The Charities Directorate is extending the filing deadline to December 31, 2020, for all charities with a Form T3010, Registered Charity Information Return due between March 18, 2020, and December 31, 2020.


Employment Insurance – ROE

Record of Employment documents

Employers must communicate with the Employer Contact Centre to order paper ROE forms.  Service Canada no longer accepts orders for paper ROE forms by fax or mail.

When you call, you will be asked to provide the following information:

      • Your 15-character Payroll Account Number (PAN) issued by the Canada Revenue Agency (CRA). The PAN can be found on the CRA PD7A (Statement of account for current source deductions) form. If you do not have a PAN, you will have to request one from CRA, and
      • Provide the name, address and telephone number of your business.
      • The Business Number (BN) and the BN of the business you are calling about
      • The Postal Code (registered with CRA) associated with the business

Phone numbers are:

Toll-free: 1-800-367-5693

TTY: 1-855-881-9874

What you should do with each copy of a paper ROE form:

  • Give the first copy (the original) to your employee as proof of insurable earnings for claiming EI benefits
  • Send the second copy (blue) to Service Canada as indicated on the form
  • Keep the 3rd copy (white) in your files for 6 years


Charities

Residential Relief Fund

The province is investing $40 million in the Residential Relief Fund. The funding will assist developmental services, child welfare, victims’ shelters, and organizations delivering social services to vulnerable First Nations individuals and families with COVID-related costs, such as the purchase of personal protective equipment (PPE) and enhanced staffing. (April 21, 2020)

Emergency Community Support Fund

$350 million will be available to Community and Non-Profit Organizations that assist seniors, homeless and vulnerable people.  Details will be announced shortly. April 21, 2020

Kids Help Phone

  • $7.5M to Kids Help Phone for counsellors and counselling services.
  • Kids Help Phone can be reached by calling 1-800-668-6868 or texting 686868.
    • Counsellors can be reached via Live Chat between 12:00 am to 7:00 am online or through the Kids Help Phone app.
  • www.kidshelpphone.ca has many resources for kids and parents.

The United Way

  • $9 million to the United Way for grocery delivery, meal delivery, and other services for seniors.
    • Visit www.unitedway.ca for more information and how to find your local United Way.

The United Way of Simcoe County can be reached through their website www.uwsimcoemuskoka.ca or by calling 705-726-2301.

Food Banks

$100 Million will go to Food Banks including Northern and indigenous communities.  Money will be going to organizations such as:

  • Food Banks Canada
  • Breakfast Clubs
  • Salvation Army

Local Food Banks should ensure they are connected to one of these organizations for receive

Women’s Shelters and Sexual Assault Centres

$200 million to women’s shelters and sexual assault centres to help with their capacity to manage or prevent an outbreak in their facilities.

The Ontario government announced $2.7 billion to support services for vicitoms of domestic violence and other violent crimes (April 2, 2020)

Homeless

$157.5 million for the reaching home initiative; the funding is for a range of needs such as purchasing beds and physical barriers for social distancing and securing accommodation to reduce overcrowding in shelters.

    • Funding is through Employment and Social Development Canada.

NEW The Ontario government launched the COVID-19 Action Plan for Vulnerable People.  The plan focuses on three specific areas: 

i) Enhanced Screening and Reduced Exposure to Prevent Spread

  • Enhancing screening of visitors, staff, and residents on sites, as well as restricting non-essential visitors.
  • Providing masks to staff working in congregate care settings and providing training on the use of personal protective equipment in the event of an outbreak.  

ii) Infection Control: Managing Outbreaks and Limiting Spread

  • Enhancing testing of symptomatic staff and clients to identify the need for isolation and additional infection control measures on-site.
  • Planning to limit staff from working at more than one congregate care setting during an outbreak, specifically in developmental services, intervenor services, violence against women and anti-human trafficking settings.
  • Providing additional training and support for high-risk settings dealing with an outbreak, including guidance on how to isolate clients.

iii) Sustaining Staffing and Managing Staff Shortages

  • Working with organizations to promote workforce stability and capacity in high-risk settings


Canada Emergency Response Benefit (CERB) (C-13 COVID-19 Emergency Response Act)

  • Replaces the previously announced Emergency Care Benefits

The federal government announced the Canada Emergency Response Benefit (CERB) on March 25, 2020. $2000 per month for up to four months. As of April 17, 2020, 7.5 million CERB payments have been submitted. 

Who can apply

  • The Benefit is available to workers:
    • Residing in Canada, who are at least 15 years old;
    • Who have stopped working because of reasons related to COVID-19 or are eligible for Employment Insurance regular or sickness benefits or have exhausted their Employment Insurance regular benefits between December 29, 2019 and October 3, 2020;
    • Who had employment and/or self-employment income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; and,
    • Who have not quit their job voluntarily.
    • Eligibility extended to seasonal workers, part-time employees, volunteer firefighters and those whose EI ended since January 1, 2020 (April 15, 2020)

    When submitting your first claim, you cannot have earned more than $1,000 in employment and/or self-employment income for 14 or more consecutive days within the four-week benefit period of your claim.

    When submitting subsequent claims, you cannot have earned more than $1,000 in employment and/or self-employment income for the entire four-week benefit period of your new claim.

The income of at least $5,000 may be from any or a combination of the following sources: employment; self-employment; maternity and parental benefits under the Employment Insurance program and/or similar benefits paid in Quebec under the Quebec Parental Insurance Plan.

The Benefit is only available to individuals who stopped work and are not earning employment or self-employment income as a result of reasons related to COVID-19. If you have not stopped working because of COVID-19, you are not eligible for the Benefit.

Once you apply, you can expect to get your payment in 3 business days if you have signed up for direct deposit, and approximately 10 business days if you haven’t signed up for direct deposit.

If your situation continues, you can re-apply for a payment for multiple 4-week periods, to a maximum of 16 weeks (4 periods).

Applications for CERB opened on Monday April 6, 2020.  Below are application dates for Canadians to ensure the system is not overloaded and prevents anyone from being able to apply.

If you were born in the month of: Apply for CERB on:
January, February and March Mondays
April, May and June Tuesdays
July, August and September Wednesdays
October, November and December Thursdays
Any month Fridays and Weekends

Please note: Unprocessed EI claims upon the launch of the CERB program will automatically transfer to the Canada Emergency Response Benefit.  For more information about CERB, including how and when you can apply, please visit https://www.canada.ca/en/revenue-agency/services/benefits/apply-for-cerb-with-cra.html

How to return a CERB payment

If you still have the original CERB cheque

You can return the cheque by mail to the address below.

If you don’t have the cheque or were paid by direct deposit

You can mail your repayment to the CRA. Be sure to:

  1. make payment out to “Receiver General for Canada”
  2. indicate it is for “Repayment of CERB”
  3. include your Social Insurance Number (SIN) or your Temporary Tax Number (TTN)

As of May 11, repay using My Account

Beginning May 11, the CRA will offer a convenient way to repay the CERB with a few simple clicks using My Account.

If you don’t have a My Account, sign up for one today or use your My Service Canada account to get direct access to My Account (a convenient link in My Service Canada account lets you jump into My Account, even if you have never signed up).

Mail your payment to

Revenue Processing – Repayment of CERB
Sudbury Tax Centre
1050 Notre Dame Avenue
Sudbury ON P3A 0C3

The government will now boost wages for essential workers making under $2500 per month – more details to come.

Indigenous Peoples

The Indigenous Community Support Fund, $305 million available from the Federal government to address immediate needs in First Nations, Metis and Inuit communities.

Ontario is investing $37 Million to support COVID-19 outbreak planning, prevention and mitigation.  The funding will respond to the unique needs of First Nations, Métis and Inuit people and families across the province.  (April 7, 2020) The total of $37.8 million includes:

  • $16.4 million from the Ministry of Indigenous Affairs to provide emergency funds for food, household goods, critical supplies, transportation, and support and care, responsive services and supports for urban Indigenous people, self-isolation facilities in remote and northern communities, prevention and awareness efforts, and pandemic planning;
  • $10 million from the Ministry of Children, Community and Social Services to support Indigenous communities and agencies in responding to the needs of vulnerable children, families and elders during the outbreak;
  • $7.4 million from the Ministry of Municipal Affairs and Housing to help social service providers, charities and non-profits delivering critical housing services to Indigenous people living off-reserve; and
  • $4 million from the Ministry of Transportation to ensure continued service to remote and northern airports, enabling essential goods and services to continue reaching isolated communities.
  • $306 Million in federal money will go to Indigenous Small Business operators in interest free loans. (April 18, 2020)

Media

Canadian journalists will be supported by the federal government, details are still to be announced.


Mortgage Relief

Customers who are in good standing and have been impacted by COVID-19 can apply for mortgage relief from their bank. Customers will need to answer a few questions to help their banks direct applications appropriately.

Mortgages from Provincially regulated Credit Unions may also be eligible for deferral, clients should speak to their Credit Union.


Insurance

To help Canadians cope with the financial impact of COVID-19 the Insurance Bureau of Canada (IBC) member companies are offering consumer relief measures.  IBC members are offering reductions on auto insurance premiums.   Premium reductions would be in place for 90 days.  IBC member companies have committed to the following measures (April 8, 2020):

  • Explore flexible payment options for customers in a vulnerable position or experiencing financial hardship
  • Waive NSF fees, customers are responsible to NSF fees charged from their financial institution
  • Temporary increase in use of your car due to home delivery or reduced transit options will not affect your premium or ability to make a claim.

Ontario enabled Insurance companies to provide temporary premium rebates to drivers.  Insurance companies would be able to provide auto insurance premium rebates to customers for up to 12 months after the declared emergency has ended. Previous regulations did not allow for premiums to be rebated. (April 16, 2020)


Seniors

In Innisfil, most notably Sandy Cove, The Rotary Club of Innisfil is assisting seniors in Sandy Cove with grocery orders and delivery.  Please contact the Rotary Club of Innisfil at 705-716-4434 or complete the email form at www.innisfilrotary.ca. (April 21, 2020)

  • Ontario increased GAIN (Guaranteed Annual Income) payments to a maximum of $332/month; up from $166/month. These payments will be delivered this week and will continue for 6 months. (April 21, 2020)
  • To ensure that certain groups who may be vulnerable to the impacts of COVID-19 have the support they need, the Government is proposing targeted help by reducing required minimum withdrawals from Registered Retirement Income Funds (RRIFs) by 25% for 2020, in recognition of volatile market conditions and their impact on many
    seniors’ retirement savings.
  • This will provide flexibility to seniors that are concerned that they may be required to liquidate
    their RRIF assets to meet minimum withdrawal requirements. Similar rules would apply to
    individuals receiving variable benefit payments under a defined contribution Registered Pension Plan.
  • $10 million from the Ontario government to organizations that provide meal and grocery delivery to seniors (March 30, 2020)
  • The Ontario government has asked all Ontarians aged 70 and older and those that are immuno-compromised to self-isolate for 14 days. These people should only leave home or see other people for essential services. (March 30, 2020)
  • $9 million to the United Way for grocery delivery, meal delivery, and other services for seniors.
    • Visit www.unitedway.ca for more information and to find your local United Way.
    • The United Way of Simcoe County can be reached through their website at www.uwsimcoemuskoka.ca or by calling 705-726-2301.
  • The Ontario government is working with the Ontario Community Support Association to launch the Ontario Community Support Programs to expand existing Meals on Wheels services to reach low-income seniors and people with disabilities and chronic medical conditions.

The Government of Ontario is partnering with SPARK Ontario to help seniors and the most vulnerable stay connected and healthy as they self-isolate during the COVID-19 outbreak. SPARK Ontario is the province’s first bilingual volunteer hub designed to direct volunteers to where they are needed most. The needs of each community vary, but groups across the province are looking for volunteers to help deliver food or medicines, run errands or check-up on seniors and the most vulnerable by phone or email while they self-isolate.

Volunteer organizations can visit www.sparkontario.ca to post volunteer opportunities available in their communities. Ontarians interested in volunteering are encouraged to check the website for opportunities to make a difference where they live.

Seniors, people with disabilities, and others in need of assistance can also be connected to essential services in their community at any time by visiting www.211ontario.ca or by dialing 2-1-1 or 1-877-330-3212 (toll free). TTY service is also available by dialing 1-888-340-1001.

NEW Seniors will receive financial support from the federal government. A one-time tax free $300 payment for seniors receiving Old Age Security (OAS) and an additional Guaranteed Income Supplement (GIS) payment of $200. Those eligible will receive both. The cost of the payments is $2.5 billion

NEW GIS and Allowance payments will be extended if income information has not been received from seniors. Seniors are encouraged to submit 2019 income information no later than October 1, 2020 (May 12, 2020)

Long Term Care Homes

The Ontario government will spend millions to improve the safety of the residents in long term care homes, retirement homes, and shelters:

  • $243 million to Long Term Care to be invested in efforts to reduce the load of Ontario’s hospitals:
    • 24/7 screening of residents, staff and essential service employees
    • Cleaning services
  • $70 million to Retirement Homes and Shelters to be invested in efforts to reduce the load on Ontario’s hospitals for cleaning services

NEW Ontario will allow School Board employees to be voluntarily redeployed to congregate care setting to alleviate critical staffing shortages (May 9, 2020)

Families and Students

Ontario deferred required Property Tax payments made by municipalities to school boards for three months.

Canada Summer Jobs (April 8, 2020)

The Canada Summer Jobs Program for 2020 will provide 100% of wages to students hired. CSJ 2020 will extend into jobs that are needed into the winter.  Part time employment will also be covered under CSJ 2020. Funding will be extended to “essential” positions being filled from may 11 2020 to February 28, 2021.

MPs will be able to add organizations, that had not applied before the February deadline, to receive money.  A special template will be completed and CSJ staff will contact the added organization. (April 14, 2020)

April 6, 2020: Ontario families will receive one-time financial assistance during COVID-19.  The new Support for Families initiative offers a one-time payment of $200 per child 0 to 12 years of age, and $250 for those 0 to 21 years of age with special needs.

Families can complete an online application at Ontario’s Support for Families web page to access this financial support. Parents already receiving Support for Parents payments through direct deposit will be automatically eligible for this financial support and do not need to submit a new application. 

MPs are receiving recipients of CSJ2020 in a ‘phased’ rollout starting on May 13, 2020.

Hydro

  • Ontario residents and businesses will be billed off-peak hydro rates for 45 days. The was effective March 24, 2020.
  • Hydro One has suspended late payment fees until May 2020.

Daycare/Childcare

Ontario has expanded the list of frontline/essential workers that will have daycare/childcare available.  Please visit www.ontario.ca/coronavirus for a list of daycare facilities. (April 17, 2020)

Ontario announced on March 31, 2020, that schools and daycares will remain closed until May 4, 2020.

Child Care Benefits

Benefits to be boosted in May 2020 to $300 per child. Increased payments will be received in May 2020. Ontario residents to receive lump-sum payments for children under 12 years of age:

  • $200 per child
  • $250 per child with special need

School Closures

April 25, 2020: Ontario announced will not return to school on May 31, 2020.

The second phase of Learn at Home features a new set of expectations for the education community, including:

  • Reconnecting students with teachers and other school staff, including mental health workers;
  • Re-establishing teacher-led learning by grade groupings as follows:
    • Kindergarten-Grade 3: five hours of work per student/week (focus on literacy and math)
    • Grades 4-6: five hours of work per student/week (focus on literacy, math, science, and social studies)
    • Grades 7-8: 10 hours of work per student/week (focus on math, literacy, science and social studies)
    • Grades 9-12: three hours of work per-course, per-week for semester students; 1.5 hours of work per-course, per-week for non-semester students (focus on achieving credits/completion/graduation)
  •  Leveraging digital resources and identifying alternative forms of teacher-student connectivity, such as phone and mail;
  • Developing a program of training for educators to support them in virtual learning delivery;
  • Requiring final report cards for all students;
  • Prioritizing and supporting students on track to graduate;
  • Distributing laptops and/or devices from schools as needed, while observing public health direction;
  • Maintaining a responsive posture for health care and community partner requests; and
  • Establishing formal COVID-19 working groups with education sector unions to work together, share ideas and to find solutions in the support of students.

Post-Secondary School Students

To ensure students can complete the 2019-20 academic year, Ontario has finalized an agreement with eCampusOntario to make digital learning supports available to post-secondary institutions. These interim digital learning supports, available in both French and English, will provide publicly-assisted colleges and universities with the technology they need to conduct year-end assessments while preserving student privacy and the integrity of the academic assessment.

The federal government announced $9 Billion in aid to post-secondary school students

Student Loans

  • Federal 6-month interest-free moratorium on student loan payments.
  • Ontario OSAP Loan payments have suspended for 6 months
  • Students are encouraged to assist in the food supply chain by working on farms and other sectors of the food supply chain.


Canada Emergency Student Benefit (CESB)

  • $1250 per month May 2020 to August 2020, you may receive up to $1750 if you take care of someone, including those with a disablity.
  • Students graduating after December 2019, are in school now and/or returning in the fall are eligible to apply via CRA  Details to be announced as Legislation is required.
  • Applications for the CESB are being accepted online effective May 15, 2020

Student Jobs

  • 76,00 jobs to be created in essential services across Canada, in addition to the Canada Summer Jobs 2020 program.

Student Grants and Investment

  • Federal grants to students will be doubled for the 2020-21 school year
  • Students currently in research or in graduate studies may be eligible to have scholarships and fellowships extended

Canada Student Service Grant 

  • Students that volunteer in essential services to help against COVID-19 may be eligible for between $1000 and $5000 depending on the hours volunteered
  • Students in Quebec, the territories will have the money though the provincial and territorial governments

Credit Card Interest Rates

The government announced they are seeking lower interest rates. (March 26, 2020)


Essential Services and Workplaces

Emergency Pandemic Pay

Ontario will be increasing the hourly rate of frontline workers by $4/hour. Those eligible to receive the payment will be staff working in long-term care homes, retirement homes, emergency shelters, supportive housing, social services congregate care settings, corrections institutions and youth justice facilities, as well as those providing home and community care and some staff in hospitals.

This increase will provide four dollars per hour worked on top of existing hourly wages, regardless of the qualified employee’s hourly wage. In addition, employees working over 100 hours per month would receive lump sum payments of $250 per month for each of the next four months. This means that eligible employees working an average of 40 hours per week would receive $3,560 in additional compensation. (April 25, 2020)

The government will now boost wages for essential workers making under $2500 per month – more details to come.

Read the list of essential workplaces in response to COVID-19 (2019 novel coronavirus). If you have questions about what will be open or impacts to your business or employment, call the Stop the Spread Business Information Line at 1-888-444-3659.

Ontario has expanded the list of frontline/essential workers that will have daycare/childcare available.  Please visit www.ontario.ca/coronavirus for a list of daycare facilities.

On April 3,2020, Ontario closed all industry construction including new residential construction.  Key infrastructure projects including hospital construction will continue.  An additional 60 inspectors have been hired.  Any works sites that do not follow guidelines to keep workers safe will be shutdown.


Healthcare and Healthcare Aid

On Tuesday May 19, 2020 Ontario will resume all scheduled surgeries and in person counselling. (May 14, 2020)

Ontario will allow elective surgeries to resume across the province (May 7, 2020) 

Mental Health

$14.6 million was announced to aid in increasing access to online and virtual help for mental health.  $12 million will go to expanding online and virtual mental health supports.  $2.6 million will be invested to hire new psychologists and mental health experts to support Ontario Provincial Police Personnel. 

NEW Ontario has amended its emergency order to allow mental health addictions agencies to deploy staff within different locations or between programs, and employ extra part-time staff, temporary staff of contractors to ensure people continue receiving care. (April 23, 2020)

The Ontario government released its modelling April 3, 2020; modelling presented the following numbers:

  1. Without any action, 100,000 Ontarian would die in the next 18-24 months
  2. With current actions it is estimated 3000 – 15000 Ontarians will die in the next 18-24 months
  3. There are currently approx. 600 ICU bends and another 900 ICU beds will be added
  4. Modelling suggests that the need for ICU beds will outstrip availability by 100%


COVID-19 Assessment

To meet the growing concerns of Ontarians, 72 Assessments centres are now open across Ontario.  Locations of Assessment Centres in Barrie and throughout the Simcoe Muskoka Region can be found on the Simcoe Muskoka District Health Unit’s website here: http://www.simcoemuskokahealth.org/Promos/Novel-Coronavirus/Assessment-Centres#62392949-2ee4-44b6-8e35-72105cf6b6fc 

COVID-19 Testing and Results

Ontario has an online portal for Ontarians that are looking to help and those needing help in support of Ontario’s Healthcare sector.  The link to register is https://healthcloudtrialmaster-15a4d-17117fe91a8.force.com/matchingportal/s/.

Health Canada is looking for volunteers to assist in various positions in the fight on COVID-19.  Canadians are asked to volunteer at Canada.ca/coronavirus.

April 3, 2020 – The Ontario government launched a online portal for the public to easily access their COVID-19 test results www.covid-19.ontario.ca.  The portal is designed to ease the pressures from front-line personnel to provide this information and focus on containing COVID-19. 

Ontario Healthcare Action Plan
Ontario announced new investments into the Ontario health care system:

  • $3.3 billion in direct response assistance
  • $1 billion contingency fund
  • $935 million to increase hospital capacity (beds and assessment centres)
  • $243 million for emergency and long-term care beds
  • $100 million for public health units
  • $80 million for paramedic services


Maternity Benefits

As off May 8, 2020, expectant mothers who receive EI regular benefits\, but should be receiving CERB will have their claims converted to the CERB.

Individuals who had been receiving less than the $500/week will receive payment to raise the payment to $500.  Individuals who had been receiving more than $500/week will not have any money clawed back but will receive the flat rate from the time their claim in converted going forward. 

The weeks for which they collect the CERB will not impact the number of weeks of maternity and paternity benefits they may receive. 

Any weeks where expectant mothers received regular EI benefits when they should have been receiving CERB will be put back will be put back on to their account and they will have those weeks available to them when needed once their child is born. 

The government will ensure that expectant mothers affected by COVID-19 are not disadvantaged and receive their full entitlement of weeks for their future maternity/paternity claim.

OHIP

The Ontario government has waived the three-month waiting period, Ontarians returning to Canada will have access to OHIP coverage immediately.

Long Term Care Homes

The Ontario government will spend millions to improve the safety of the residents in long term care homes, retirement homes, and shelters.

  • $243 million to Long Term Care to be invested in efforts to reduce the load of Ontario’s hospitals:
    • 24/7 screening of residents, staff and essential service employees
    • Cleaning services
  • $70 million to Retirement Homes and Shelters to be invested in efforts to reduce the load on Ontario’s hospitals for cleaning services

Public Gatherings

  • The Ontario government banned all gatherings of more than 5 people. (March 28, 2020) 
  • On the advice of the Ontario Chief Medical Officer of Health Ontario closed all outdoor sports and recreational facilities, sports fields, playgrounds. (March 30 2020)

MAiD

The Ottawa Hospital and Hamilton Health Services have suspended MAiD services, beds and services will be redirected to COVID-19 needs. (March 28, 2020)

Research

$450 million to aid researchers and research facilities including Universities (May 15, 2020)

$192 Million is being invested in COVID-19 vaccination research on March 23, 2020; research is being conducted in Vancouver, Regina and Quebec City

  • International Aid as part of a $1 billion aid package, Canada will support the WHO, NGO’s and International
    agencies with $50 million foreign aid. The money will support research for a COVID-19 vaccine.

Ontario pledged $20 Million through the COVID-19 Rapid Research Fund to assist in the development of innovative solutions to track and defeat COVID-19. (April 18, 2020)

$1.1 Billion was announced for a Medical and Research Strategy by the Federal government (April 23, 2020)

$1.1 Billion was announced in three pillars:

  • Research: $150 Million for vaccine and treatment
  • Clinical Treatment: $662 Million for clinical trials by Canada
  • Immunity Task Force: $350 Million to pursue serology and blood testing. Over 2 years one million Canadians will be tested for the study. The task force will work to expand national testing and modelling.


Provincial and Federal Government

Parliament

The Prime Minister announced that all 338 Members of Parliament will be sitting in Parliament at a date to be determined.  Negotiations are ongoing with opposition parties. (April 17, 2020)

Parliament rose on Friday, March 13, 2020, and was adjourned until Monday, April 20, 2020. An emergency session of Parliament was held on Tuesday, March 24, 2020, to pass emergency aid legislation. A reduced number of Members sat; the house in this session had 14 Liberal MPs, 11 Conservative MPs, 3 Bloc and NDP each, and 1 Green Party MP.

  • C-13 the COVID-19 Emergency Response Act was passed by the House and Senate. The bill received Royal Assent the same day.  In the legislation the government yielded to demands for the following amendments:
    • The government removed the section that would have allowed them to raise taxes without parliamentary approval.
    • The government walked-back their unlimited spending powers and that special warrants expire on June 23, 2020, instead of September 30, 2020.
    • The government included explicit reference to putting taxpayers’ rights first.
    • The government put sunset clauses in their legislation.
    • The government must be accountable to Parliament through regular reports to the House of Commons Health and Finance committees and that the Finance Committee has the right to recall Parliament if we identify any abuses.

April 1st, the Prime Minister asked House Leaders to work together to recall Parliament to pass amend the wage subsidy amount that was passed in C-13 on March 24, 2020. Parliament need to meet before April 6th.

The Prime Minister and Premiers met on April 2, 2020 and discussed data-sharing and coordination.

April 3, 2020, Amazon Canada will coordinate the distribution of medical supplies to all provinces and territories. 

Federal Economic Plan

The government complete economic plan is located here: https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economicresponse-plan-support-for-canadians-and-businesses.html

Government Employees

  • 1,300 federal employees have been mobilized to answer phone calls and process claims.
  • Service Canada offices were closed Friday, March 27th, the offices will re-open on Monday.
    • Access to Service Canada offices to be restricted. Canadians are asked to visit the Service Canada website or call Service Canada for assistance.

Agriculture

Agri-Recovery Program (May 5, 2020)

$252 Million was announced in a three-pronged program to assist agriculture in Canada

  • $77.5 million for food processors
  • $125 million for Agri-Recovery for investment
  • $50 million to purchase/distribute surplus food to vulnerable & low-income earners

$200 million in additional credit line to save fresh products for farmers was also announced.

AgriFood/Food Supply Chain Jobs

Ontario announced a new online link to help AgriFood producers and suppliers fill import employment positions to keep the food supply chain moving. www/Ontario.ca/AgFoodJobs is an online portal for job opportunities in all areas of Ontario’s food supply chain.

Canada Agricultural Partnership

Canada and Ontario announced the Canadian Agricultural Partnership to connect workers with jobs in the agri-food sector to keep the national food chain moving. $1M will help primary agriculture, food processing companies and grocery retail to recruit and train workers.
Through the Partnership’s Place to Grow: Agri-Food Innovation Initiative, the Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) will immediately accept applications and will expedite the approval process to help address sector labour concerns quickly.

For more information about this targeted application intake or to obtain a program guidebook, email or call at agpartnership@ontario.ca or 1-877-424-1300. (April 17, 2020)

National and Provincial Parks

Ontario will reopen Provincial Parks on Monday May 11, 2020 for limited recreational activities.  All parks and conservation areas will be open by Friday May 15, 2020. (May 9, 2020)

Effective May 16, 2020 all Private Parks and Campgrounds, Marinas, Golf Courses and Animal boarding services are OPEN (May 14, 2020)

Some National Parks Heritage Sites will be open effective June 1, 2020. No camping will be allowed for the time being. (May 14, 2020)

Arts, Culture and Sports

Heritage Canada will fund Athletes, those employed in the Arts (artists etc.) and Culture with $500M in wage support and funding for organizations facing liquidity due to COVID-19. (April 17, 2020)


Military Aid

  • The CAF will be sending 125 medically trained staff to assist in Quebec Long-Term Homes. (April 17, 2020)
  • Members of the Canadian Armed forces have been deployed to support Northern and Indigenous communities.
  • Reservists are being asked to volunteer for full service in the Armed Forces at full pay.
  • The CAF will be sending 125 medically trained staff to assist in Quebec Long-Term Homes. (April 17, 2020)
  • The Ontario government will be requesting the CAF deploy resources to five priority Long-Term Care facilities as part of its Action Plan to Protect Long-Term Homes. (April 22, 2020)

The Federal government will grant Ontario’s request for the CAF to be deployed, though the PM did state “soldiers should not have to take care of seniors”  (April 23, 2020) 


Procurement

  • $2 billion now available (up from previously announced $500 million) to provinces to purchase critical supplies (March 31, 2020)
  • The website www.buyandsell.gc.ca is open for procurement and supply of medical supplies.
  • Ontario announced $75 million for Personal Protective Equipment (PPE)
  • Ontario has launched a website to assist businesses who wish to provide vital supplies:  https://www.ontario.ca/page/how-your-organization-can-helpfight-coronavirus
  • Toys R Us will donate baby monitors to facilitate communication between healthcare professionals and patients (March 31,2020)
  • The Ontario government has introduced new penalties for price gouging of essential goods. People are asked to contact Consumer protection Ontario effective on Monday, March 30, 2020:
    • Individuals could face fines up $100,000 or 12 months in jail
    • Companies and Corporations could face fines up to $10 million
    • Corporation or Company Director could face fines of $500,000 or 6 months in jail
  • Ontario has launched www.ontario.ca/togther for businesses to contact the government regarding needed supplies.  The Ontario Together Fund will have $50 million to support re-stocking businesses to meet the demand for supplies.

Necessary goods include:

    • Masks and gloves used as personal protective equipment concerning infections.
    • Non-prescription medications for the treatment of the symptoms of the Corona Virus.
    • Disinfecting agents intended for cleaning and disinfecting objects or humans.
    • Personal hygiene products, including soap products and paper products.

Natural Resources 

The government will provide $1.7B for clean-up of orphan oil wells in AB, BC, SK and NL. This will provide 5200 immediate jobs and allow for development and farming on lands that currently have in-active oil well. (April 17, 2020)

A $750 Emission Reduction Fund to create and use technology to reduce emissions and fix methane leaks.  $75M will go to NL. 

Fish and Seafood

$62.5 Million will be provided by the federal government to purchase PPE and to have recommended health guidelines to protect workers. (April 25, 2020)

$470 in federal money available for Fish Harvesters to cover losses of 25%.  75% of the loss will be covered; Privately owned fisheries may be eligible for grants of up to $10,000. (May 14, 2020)
Municipalities

Ontario is providing $148 million to municipal partners that administer social services with funding to support the province’s most vulnerable as part of the province’s $200 million in social services relief funding. (April 21, 2020)


Travel

Tourism Development Fund

Non-repayable contribution of up to 50% of costs relating to tourism sector development, tourism organization capacity building and other Ontario tourism activity.
The Tourism Development Fund supports projects that encourage three key streams: tourism investment, tourism product development and industry capacity building.

The Tourism Development Fund program provides non-capital, project-based funding to:

  • Develop research-based innovative and emerging tourism sectors;
  • Support tourism organizations’ capacity building;
  • Encourage new private sector tourism investment attraction; and
  • Enhance Ontario’s overall economic competitiveness and opportunities for the Ontario tourism industry.

Who is eligible to apply?

Tourism associations (excluding Regional Tourism Organizations), economic development corporations, municipalities and not-for-profit organizations interested in undertaking tourism-related initiatives which support tourism product development, industry development and increased visitation

Canadians travelling within Canada

Effective Noon Monday, March 30, 2020 Canadians who have symptoms of COVID-19 will be not able to board a plane or train to travel. They must self-isolate in their current location. (Announced March 28, 2020)

Canadians Abroad

All Canadians are urged to register with Global Affairs Canada if they are currently out of Canada or will be travelling out of Canada. Registering online will help the Government contact you: bit.ly/2TXpVvo


Canada and the United States

  • A 30-day extension of the border closing was announced.  The border now will be closed until June 21, 2020. (May 19, 2020)
  • Canada Appointed Kristen Hillman as our new Ambassador to the United States;
  • The Canada-USA land border is closed to all non-Canadians for 30 days (effective March 21, 20202). Exceptions include:
    • Air Flight Crew
    • Truck Drivers
    • Essential worker returning to Canada
    • Persons Canada’s Chief Public Health Officer deems not to be a health risk or those that perform an essential service while in Canada
  • Illegal (irregular) border crossers will be turned back to the USA by CBSA Agents (March 20, 2020)

Canadians returning to Canada

  • International flights continue to be coordinated
    • Air Transat flights from El Salvador and Guatemala have been confirmed
  • 14-day mandatory quarantine for all Canadians and Permanent Residents coming back into Canada from international destinations, enacted at 11:59 pm, Wednesday, March 25, 2020
    • Fines up to $750,000 or Prison time, up to 6 months in jail will be applied for non-compliance
  • Canadians that have symptoms of COVID-19 will not be permitted to board the aircraft and return to Canada.

Emergency Fund for Canadians Abroad

A $5000 loan is being offered to Canadians abroad by Global Affairs Canada. Canadians are to email sos@gc.ca

Non-Canadians Travelling to Canada

Entrance to Canada is banned for ALL non-Canadians until further notice.

Peru

  • Canadians trying to leave Peru have been frustrated with flights selling out quickly. Flight Codes are being issued to allow healthy  Canadians, to board flights back to Canada.
  • The Government is aware that there are more Canadians in Peru than there are flights. They are working toward chartering more flights to repatriate Canadians in the coming days.
  • If a flight code has become ‘invalid’ it does not mean that the passenger has ‘missed’ their chance.
  • There will be additional flights offered in the coming days. If your constituent has not yet received a
    code from Global Affairs it does not mean that they won’t receive one in the future – codes will be sent
    out as more flights become available.

    • Moreover, the Government is aware that there are Canadians who are very far from the airport
      currently receiving flights in Peru. They are also working to find options to address this issue.
    • The best approach for assistance at this time is to reassure everyone that the Government is aware
      of the dire situation Canadians in Peru are facing.
    • Canadians will receive the most up to date information if they register online with Global Affairs
      Canada: https://travel.gc.ca/travelling/registration and email sos@international.gc.ca or call +1 613-
      996-8885.

India

On March 22, 2020, India suspended incoming calls. The following day, a national lock-down was announced with limited internal mobility and domestic transport options.  There are flights from Mumbai and Delhi; 6 flights were planned between April 4-7.  Flights are through the Star Alliance.  The demand will exceed the demand for these flights as there are 6000 Canadians seeking to return to Canada.

The Government of Canada is working with local authorities in India to coordinate land transportation to help Canadians travel to Delhi or Mumbai.  The federal government is looking at the possibility of facilitating flights from other regions.

Cost of tickets

  • Roughly $2900 Canadian.
  • This cost includes travel from India, to London England, then via Air Canada to their destination in Canada.
  • The Government of Canada is aware of the cost of these flights and the cost of these flights will not change.
  • There is a range on price depending on the airline, distance, plane capacity, and a number of other factors.

Getting a ticket

When flights become available, the High Commission sends registered Canadians a notice. The Government of Canada does not have control over who gets seats first, but the local mission works on best geographical fit; date of original flight booked; vulnerability; first come, first serve.

To receive updates, Canadians must register with Global Affairs Canada: https://travel.gc.ca/travelling/registration